Guide for New Students| Applying for and Using a SIM Card
1
SIM Cards in China
China has four major telecom operators: China Mobile, China Unicom, China Telecom, and China Broadnet. Each of these operators offers different types of SIM cards, and once you choose an operator, all your future communication services will be provided by them.
You can visit their official websites or seek advice from your teachers and classmates about their experiences to help you make an informed decision on which operator to select.
tips：
Most telecom operators in China support a service called "number portability," which allows you to switch to a different operator without changing your phone number. For instance, a China Mobile user can transfer to China Unicom and start using their services while keeping the same number.
If you are already a customer of a Chinese telecom operator, you can easily switch to another provider when needed while retaining your current number.
2
Common Terms
Before applying for a SIM card, it's helpful to understand some common terms related to mobile communication services in China.
Talk Time Charges: These are the fees incurred for using communication services. If you don't pay these fees on time, your service may be suspended.
Data Usage: This refers to the amount of data consumed while using mobile internet, usually measured in megabytes (MB) or gigabytes (GB). In China, it’s commonly referred to simply as “data.”
Service Package: This is a plan offered by telecom operators that typically includes a combination of talk time, text messages, and data. Most packages recharge automatically unless you change or cancel them. You can choose a plan based on your specific needs.
3
Key Concerns
Here are some common questions you might have when choosing a mobile service:
Signal Coverage and Network Speed: Each operator provides detailed data on their coverage and speed. You can select the one with the best signal and fastest internet in your area of study and residence.
Data and Call Costs: You can check the latest pricing for data and calls on the operator's official website. For international and Hong Kong/Macau/Taiwan long-distance calls, rates vary by country and region.
Promotions or Student Packages: Telecom operators often offer a variety of packages tailored to different data and call needs. In schools, operators usually provide discounted packages for students. You can ask school staff for more information on these offers.
Customer Service Experience: Each operator offers multiple support channels, such as hotlines, online chat, email, and mobile apps. For insights into customer service quality, you can ask your teachers and classmates for feedback on their experiences.
4
SIM Card Application Process
In China, SIM card registration requires real-name authentication, so you will need to visit a telecom operator's physical store to apply for a SIM card.
Note:
Avoid using third-party services advertised online for SIM card registration to prevent potential issues with usage.
Ensure Compatibility: Make sure your phone can accept services from Chinese operators and supports 3G or 4G networks in China.
Find a Nearby Store: Use a map app to locate a nearby telecom store and get their contact information. Call ahead to check if they offer SIM card services to foreigners, as some stores may not.
Bring Your Passport: Go to the store with your passport and follow the instructions from the staff to apply for the SIM card. If you encounter communication difficulties, use a translation app to explain your package preferences and needs to the staff.
5
SIM Card Usage Guide
After inserting your SIM card into the appropriate slot and completing the network setup as instructed by the operator, you can start enjoying convenient communication services.
To monitor your expenses, download the operator's official app or follow their official WeChat account to check your balance and data usage. Pay attention to billing rules both within and outside your plan—extra data charges beyond your package can be quite high.
In China, many apps require a phone number for account registration. Be mindful of managing your phone number and avoid sharing it indiscriminately to prevent potential privacy issues.
If you encounter network instability or other communication problems, contact your operator's customer service for professional technical support.
